Terms and Conditions

These terms describe the basis for service enquiries and repair work by IG Service Solution, an independent third-party appliance repair provider in Pune.

Booking

A visit is scheduled only after the customer and business agree on the available time, service area and any applicable visit or inspection charge.

Inspection and approval

An inspection identifies the reported fault but may not reveal every underlying problem. No repair, part replacement or additional charge should proceed without customer approval.

Charges and parts

Labour, inspection, travel, taxes and spare-parts charges should be explained before approval where reasonably possible. Part availability, compatibility and delivery can affect the final quotation.

Warranty

Any repair or parts warranty applies only if its duration and scope are written on the invoice or service document. No general warranty is promised by this page.

Customer responsibilities

The customer should provide safe access to the appliance, accurate fault information and any relevant purchase or service history. The customer should back up or protect data on connected devices before inspection.

Cancellations and disputes

Cancellation and refund terms are described in the refund policy. Questions should first be raised using the published phone or email details. Any dispute is subject to applicable law in India.

Independent status

Brand names identify appliance compatibility only. IG Service Solution does not claim manufacturer affiliation, sponsorship, endorsement or authorised-service status.