Privacy Policy

This page describes how IG Service Solution may handle information from website visitors and service enquiries. It is general information and should be updated if the business adds forms, analytics, advertising or payment tools.

Information you provide

If you call or email, the business may receive your name, phone number, email address, location, appliance details and messages. Provide only information needed for the enquiry.

How information may be used

Information may be used to respond to enquiries, arrange visits, provide estimates, communicate about a repair and keep service records.

Technical information and cookies

Hosting services may process technical information such as IP address, browser type, request time and security logs. This current static site does not promise that analytics or advertising cookies are active. Any future analytics, forms or third-party services should be listed here before they are enabled.

Retention and sharing

Service records should be retained only as long as reasonably required for customer service, accounting, legal or safety purposes. Information should not be sold. It may be shared with a technician, parts supplier, hosting provider or other service provider only when needed to handle the enquiry or operate the business.

Your requests

You may ask what personal information is held about your enquiry, request correction, or ask a question about deletion where legally applicable. Contact customercare@igservicesolution.com.

Updates

This policy may be updated when the business practices or website features change.